You can make changes to your appointment via your confirmation email by clicking on ‘change/cancel appointment'.


Yes! As long as you give a 24-hour notice your appointment will be fully refunded. Anything less than 24 hours is subject to full charge or payment retained. Please email us at if you need assistance with this.

You can cancel or reschedule your appointment directly via your confirmation and reminder emails.


We kindly ask you not to come to the clinic if you are unwell, including covid symptoms. Cancellation policy of 24 hour notice applies in the event of illness or emergency.  Less than 24 hours is subject to full charge or payment retained unless we are able to fill your appointment time.

You can cancel or reschedule your appointment directly via your confirmation and reminder emails.


Yes! If we have availability it's possible to book for a last-minute booking. The best way to check is to head over to our Book Online page, and select "book with anyone" this will give you the earliest slot available.

Please note that we cannot see visitors at the clinic without a prior appointment - we don’t have a dedicated receptionist, and our therapists will most likely be in a treatment session if you arrive unexpectedly.


The easiest way is to use our online booking system, which allows you to see all of our availability and book with a therapist of your choice.


Yes! On the booking system, you will have the choice to choose the therapist of your choice. If you are unsure as to who is who, head over to "Meet the team" page to pick the best fit for you.


No. Unfortunately, we do not have any treatment room that can accommodate two massage tables.


Depending on availability, we can sometimes see two people at the same time, in different treatment rooms. Please drop us an email at to help you find a slot!


Our main activity resumes in the clinic, however, we do consider vulnerable clients, pregnant women in the late stage of pregnancy, and elderly people, and we can arrange for a therapist to visit at home.


Unfortunately, the clinic is up one short flight of stairs, and we are therefore unable to accommodate wheelchair users.


Payment options

Yes! We can email or post gift vouchers. Check our Gift Vouchers page for further details.


You can either get it emailed to your lucky recipient or get it posted to their post address directly.


Yes! This is the most cost-effective way to treat yourself regularly. You will find details of our packages here.


Yes! To secure your slot, you will need to proceed to the payment online.


Treatment related

No! We recommend you book a Pregnancy massage instead to be treated by a therapist fully qualified and insured in Pregnancy massage.


Book a relaxing massage. This is the best way to ease into massage therapy. You will discuss your needs with the massage therapist that will tailor the treatment to your expectations.


Both treatments are relaxing! While Relaxing massage uses light pressure and slow motion, Deep tissue will use increasing pressure to go deep into the layers and melt away the knots.


Ask us a Question

Feel free to ask any questions we haven't answered here by using the form below. Your message will be dispatched directly to the manager who will answer as soon as they can.